How to reach your market through a better message

Posted by Marc Krevo on May 22, 2009
Strategy / No Comments

What message are you trying to deliver? Alright, you already identified who will want to listen to your podcast or other form of social media. Now that you have their attention, how are you going to present it?

A lot of companies tell their customers and audience what they are doing and what they have to offer. While that might be helpful that’s not going to engage your audience very well. Your best way to connect and engage your listening audience is to bond with their problems and provide solutions and answers. Provide experts on the subject of their problem or you can interview someone who has had a past experience with the problem. When you bond with other people’s problems you’ve got their attention. But now you need to provide the answers. And if you or your business can demonstrate that solution you’ve not only got their attention you may have a sale.

Hopefully this will help you come up with an idea for your social or new media strategy. For example a portion of my target market are individuals that care for aging parents I produce a show for caregivers of the elderly. The Informed Eldercare Podcast is devoted to helping caregivers of an elder. It has topics and issues that I personally have faced with family members. I have talked with other caregivers and researched other blogs to see what they are talking about. Whether it’s in home care, hospice, nutrition, medical issues like Alzheimers’ or many more, I solicit other people’s ideas and suggestions. This helps me stay in touch with my audiences’ needs. I also interview the experts in these areas to give the podcast credibility. This not only addresses what I am concerned about, but more importantly what I believe the audience is concerned about as well as my customers.

Your podcast or new media needs to have a message that not only educates but empowers your audience. By providing solutions to your audience’s needs you’re seen as a resource. That’s what people want today in their online searches. Be a greater resource and you will build a better message.

Marc Krevo
Dedicated to providing business solutions in social media in Jacksonville Florida

Identify Your Audience

Posted by Marc Krevo on May 21, 2009
Marketing / No Comments

How do you identify your audience or market? Think for a moment, ok that’s long enough. Who is going to listen to your podcast and why? How will your audience benefit by taking the the time to listen? Will it be engaging? Do you have stories for them to connect to? Do you have any real life examples to share with them?

When you think in these terms it will help you identify your audience or listeners. Maybe they are your employees needing in-house training on new initiatives, policies or procedures. Or, could it be your customers that would benefit from understanding your products and services better. What about your industry peers? Do you have something to enhance recent trends or to improve relationships?

I hope these questions are getting your creativity flowing. Try and put yourself in your listener’s position. Do that and it should give you a better idea of what they want or need. The next issue will be about developing your message.

Marc Krevo
Dedicated to providing business solutions in social media in Jacksonville Florida

How do I plan a podcast?

Posted by Marc Krevo on May 20, 2009
Podcasting, Strategy / No Comments

A lot of people are out there Podcasting with no clear direction. Just in any area of communication in business you need to have a plan to steer you in the right direction. Last April I gave a presentation on the 4p’s of Podcasting to the American Society of Training and Development here in Jacksonville.  Those 4p’s are planning, producing, publishing and then promoting your podcast

This is part 1 of a 7 part series. Don’t worry, I will keep each post short but it will provide a comprehensive overview of how to deliver a message effectively.

The plan is the first and most important phase of your podcast. It must identify your audience, define your message and the best way to reach them. If you don’t build this road map first your podcast will suffer a tragic death. When planning a podcast you need to ask your self some important questions.

-Support my marketing efforts?
-Build brand recognition?
-Develop and provide greater value with my clients?
-“My boss told me I had to do this”

These questions should get you thinking in the right direction.  The next post will be on identifying your audience.

Marc Krevo
Dedicated to providing business solutions in social media in Jacksonville Florida

Special Delivery – Online Video

Posted by Marc Krevo on May 19, 2009
New Media / No Comments

What method have you used to deliver your message? Do you find yourself saying, “oh we’ve made a video before, but after a while it just sat on the shelf.” Perhaps the video was dated and didn’t reflect the growth of your company.

Cost and long term effectiveness have been the leading issues as it reflects to video. Maybe that’s because of how your message was delivered. In the past your customers could only see it when they came by your office to see it or you sent them a copy. This distribution is very limited, kind of like a brochure; only so many people can see this depending on how many you produce or send out.

Maybe your video or message was great, but could only reach a limited audience. That’s unfortunate, not to mention frustrating. But consider this; years ago you could only get the daily paper in town or on street corners until someone came up with the brilliant idea of delivering it right to your front door step. Effective? Absolutely!

SPECIAL DELIVERY FOR XYZ BUSINESS! The good news is that now your message can be delivered to your customers front door step. Their front door step being their computer or mobile device (ipod, mp3 player, cellphone, etc.)

With video online and podcasting, most content is not only shorter and more effective, it remains current and fresh! By posting this message on your website it also connects with your audience through the human element of moving pictures and voice. But don’t stop there, because now your message can be distributed on iTunes, You Tube, Blogs, and other directories through RSS feeds. This is how you really reach the masses and in turn allow your audience to come to you through subscription. Now, doesn’t that sound like a good idea!

Marc Krevo
Dedicated to providing business solutions in social media in Jacksonville Florida

What is a podcast?

Posted by Marc Krevo on May 18, 2009
Podcasting / No Comments

I had a couple of meetings the other day with some potential clients about producing a podcast.  They asked me to explain what a podcast is. Technically speaking, it’s an audio file located located on server.  It’s appearance is a link that can either be listened instantly via a stream or downloaded to your computer or mp3 player for later playback.

Ok, what is the non technical description? Well a podcast is very similiar to a radio show on the web that helps the listener gain information about the topic they are interested in.  The most successful podcasts are those that help solve problems or challenges pertaining to the topic the listener is concerned about.  For example, you might be a caregiver looking for help in caring for an elder,  The Informed Eldercare Podcast helps caregivers with expert advice and resources.

Podcasts can offer advice from experts with solutions to your needs and challenges to your everyday personal, family and business life.

Podcasts also offer businesses an opportunity to greater serve their customers. When a company is seen as a resource, they rise above their competition. This creates awareness about what your company is really about. A podcast delivers this information by way of the human voice. This connects with your audience and customer on a personal level that ordinary text and graphics can not.

When you connect, solve and provide solutions to other people’s problems and needs you empower them to buy a product or a service or more importantly,  an idea.

Remember, people don’t want to be sold anything, but they love to buy. A podcast can deliver that for you in a much favorable light to your customers.

Marc Krevo
Dedicated to providing business solutions in social media in Jacksonville Florida